Contact Us

Need assistance? We're here to help.

Whether you have a question about your order, shipping, returns, sizing, or anything else, the MOLLYVELLE Customer Care Team is happy to assist you.

We aim to make your shopping experience as smooth and enjoyable as possible, and we'll respond to your inquiry as soon as we can. This structure follows the customer-first approach used on Hello Molly's Contact Us page, while the wording below is original for MOLLYVELLE.

Looking For Help?

You may find the answer you're looking for in one of the following pages:

  • Shipping Policy
  • Return & Refund Policy
  • Size Guide
  • Terms of Service
  • Frequently Asked Questions

If you still need assistance, simply send us an email.

Send Us An Email

For the fastest support, please email our Customer Care Team.

Email:
hello@mollyvelle.com

To help us resolve your request more quickly, please include:

  • Your Order Number (if applicable)
  • Your Full Name
  • The Email Address used to place your order
  • A brief description of your question or concern
  • Photos or attachments (if needed)

Our team will review your request and respond as soon as possible during business hours.

Customer Support

Support Hours

Monday – Friday

9:00 AM – 6:00 PM (PST)

Responses may take a little longer during weekends, public holidays, or busy promotional periods. We appreciate your patience and will get back to you as quickly as possible.

Business Information

MOLLYVELLE

40906 163rd St E
Lancaster, CA 93535
United States

Business Correspondence Only – Not a Return Address

We're Here For You

Your satisfaction is important to us.

Whether you're choosing the perfect outfit, checking the status of your order, or need help with a return, our team is committed to providing friendly, professional, and timely support every step of the way.

Thank you for choosing MOLLYVELLE. We look forward to assisting you!